Welcome to What Do I Do & Help Section
Below you will find a Step by Step Guide on what our process is, our Website User Guide, FAQs and our Blog which has Useful Videos and information on.
There are two ways to have your memories transferred with iMemoryBox.com - Using the Shopping Cart by adding the number of tapes, films etc to the cart and completeing checkout. Or just send us everything your have and we will go through it and give you our best (bulk offer) price.
Step by Step
Step 1 - CHOOSE
Choose your category from the menu above of the tapes you wish to have transferred and add the quantities of how many you have or choose one of the packages. If you are choosing a package and you have a mixture of tapes, just choose the package which you have the most of and don't worry about them all been different.
Step 2 - BUY
Purchase them by clicking on your "Shopping Cart". Don't forget to add Extra Copies, Editing or YouTube Uploads if needed.
Step 3 - REGISTER
You will now need to Register for a User Account, if you used our old website you will need to re-register on our new website for a new account. There are two ways you can create an account, one is by clicking the "Register an Account" option at the top right of every page just above the menu and the other is when you visit the "Check Out" it will automatically prompt you to make an account.
Step 4 - SHIPPING AND PAY
Once you filled in your details and completed the options for Shipping etc, you will then select a Payment Option. Choose the one that suits you best, although we recommend that you use PayPal for safety. You do not need a PayPal account to use PayPal, you will be able to use just a Credit or Debit Card.
Step 5 - PACKAGING & SENDING
Package up your things safely and securely. We recommend that you send you parcel to us Recorded or Special Delivery unless it is very heavy in which case we recommend you use a trusted, reputable courier. Use https://www.parcel2go.com
Step 6 - iMemoryBox MAGIC
Once we receive your parcel we will book it in the job system and let you know we have received it. Due to the very nature of our business, transfers can take up to 28 Working Days during very busy times, however most jobs are completed withing 10 Working Days or less.
Step 7 - WATCH
You get your completed transfers and watch them back with your family and friends
If you need any further help please call us
07967 020 007
0191 645 1326
Email us on the contact us page